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Coronavirus: how to get help

Categories: East Sheen,East Sheen News,News

Has your business been affected by the coronavirus pandemic? Do you need financial support, or help shopping for groceries? The government has set out a package of measures to support public services, people and business through disruption caused by Covid-19. Richmond Council have set up information pages for businesses and for employees.

If you need support for your business, find the relevant information here, including the business rates grant, the new job retention scheme and tax payment holidays.

If you are an employee and need help, find the relevant information here, including sick pay, being furloughed, benefits and help for the self-employed.

Community Hub: help for the vulnerable

If you are a resident who is self-isolating and need support accessing medical services and food, you can call the council’s new Community Hub. If you or someone you know needs this support, please contact 0208 871 6555 or This helpline can also be used for other enquiries related to COVID-19, for anyone in need of support.

For all medical enquiries please continue to contact the NHS on or on 111.

Food Bank: please donate money

If you are unable to afford groceries, the Richmond Foodbank is still open and serving food to those with a Foodbank voucher. Prepacked bags will be available for pick up outside the centres. For those who need a voucher, Citizens Advice will be operating online. The food bank is asking all supporters to donate money online rather than food, as they are operating with closed doors now.

Author: Bori Kiss

Bori has been a member of the ESV team for a few years now. She loves long walks in Richmond Park and coffee that's not too hot to drink.