This month SW London estate agents Featherstone Leigh is celebrating 25 years in the property businesses. Congratulations!
Featherstone Leigh opened their first two branches – one for sales and the other for lettings – in Richmond in 1993 and today has ten branches, including East Sheen, Kingston, Battersea and Fulham.
From the company’s core disciplines of Residential Sales and Lettings, and a dedicated New Homes department, its services have grown to include Property Management, Commercial Property and Corporate Services.
Robert Leigh, Founder and Managing Director, commented, “Looking back over the past 25 years, it is amazing how the company has grown both geographically and in its range of services. Technology has transformed the industry. In the early 90s, we were reliant on word processors and fax machines, with one computer at the back of the office! Today, our agents are online constantly. The ability to communicate so easily has enabled us to improve our customer service even further, resulting in the dynamic and efficient business we have become today.”
Featherstone Leigh’s continued expansion has reflected how most people prefer the high-quality and personal service that a traditional agent with extensive local knowledge and connections can provide. Incorporating technological advancements into its business model, the company has stayed ahead of I.T. progress, maximising the new opportunities the internet provides both locally and internationally.
Recognised for its high levels of staff retention, several current managers and directors began their careers as trainee negotiators straight from university.
Featherstone Leigh’s equal emphasis on sales and lettings was established from day one, when they set up two separate branches in Richmond to focus on each main strand of the business. Continuing this trend to today has resulted in an agency that can respond quickly to market changes, as the cycle of ownership versus renting perpetually turns.
Robert Leigh added, “I am hugely proud of how Featherstone Leigh has grown over the past 25 years, breaking into new markets across South West London and establishing ourselves as a reliable, trustworthy agent who you would recommend to friends and family. We have built an immensely strong team whose USP is matchless in-depth local knowledge and great service, with many of our clients returning to us time and time again. Looking forward to the next 25 years, I am confident Featherstone Leigh will adapt and continue to grow as one of London’s premier independent estate agents.”