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Use the NHS Covid-19 app to keep your loved ones safe

Categories: East Sheen,East Sheen News,News

The long-awaited Covid-19 app has launched and residents in Richmond upon Thames are encouraged to download the system onto their phones to help enhance and support the national NHS test and trace service. The NHS Covid-19 app is available on both Apple and Android smartphones and is easy to download – you just have to simply search for ‘NHS Covid-19’ on their relevant app store.

The app allows users to report symptoms, apply for a coronavirus test and check in to venues by scanning a QR code. It will also notify you if you have been in close proximity of an infected person so you can self-isolate. The app does this while protecting a user’s anonymity. Nobody, including the government, will know who or where a particular user is. The app will also help health professionals to understand quickly if the virus is spreading in any particular area as users are asked to enter the first part of their postcode before using the app.

Venues need to display QR code posters which the NHS Covid-19 app is able to read. Customers are asked to check in at venues using the app and enter their contact details for NHS Test and Trace.

Who do the new contact tracing rules apply to?

  • Hospitality services, including pubs, bars, restaurants and cafés
  • Tourism and leisure services, including hotels, museums, cinemas, zoos and theme parks
  • Close contact services, including hairdressers, barbershops and tailors
  • Facilities provided by Local Authorities, including town halls and civic centres for events, community centres, libraries and children’s centres
  • Places of worship, including use for events and other community activities

Click here to create a QR code poster for your business.

Richmond Council appreciates that a small number of local businesses might not have access to a computer or printer. Therefore, if you are not able to create and print your personalised QR code poster – please visit one of our libraries or the Civic Centre and Council staff will be able to assist. The new regulations will be enforced by the Council, who will have the power to issue fines of up to £1,000 for venues that are failing to comply, or the police as a last resort. Fines will rise to up to £4,000 for repeat offenders.

Author: Bori Kiss

Bori has been a member of the ESV team since 2012. She loves long walks in Richmond Park and coffee that's not too hot to drink.